JENNIFER CHERISH BOOTH

Email: booth.jennifer.cherish@gmail.com| Cell: 724 - 417 – 3322

https://www.linkedin.com/pub/jennifer-cherish-booth/74/218/bb2

AutoCAD, SolidWorks, Inventor

Machine Drafting, 3D Solid Modeling, Pipe Drafting

 

Certified Autodesk and SolidWorks User seeking an inside position. A friendly detail-oriented customer service and records management representative. Has strong organizational abilities and good verbal and written communication skills. Keystrokes per Hour: 11817 99% Accuracy, 65 wpm. Understand and apply GD&T, create BOM, prepare detailed sketches and layouts of components. I am proactive and get things resolved with a sense of urgency and care. I am able to complete responsibilities in a timely and professional manner. An enthusiastic team player. Proficient in MS Office and standard office equipment.

 

BUSINESS ENVIRONMENTS:

Engineering, Manufacturing, Retail Energy, Utilities, Residential Mortgage Refinance

 

PROFESSIONAL EXPERIENCE:

 

ABTECH-INC – Robert Half Officeteam Technical Sales Support Engineer (06/2015- PRESENT)

1813 Rotary Dr, Humble, TX 77338

Draft CAD drawings of ATEX/IECEx Boxes for Electrical Components to Client Speifications

 

TRIEAGLE ENERGY – Staff Solve, Inc Operations Analyst (05/2014 to 08/2014)

2620 Technology Forest Blvd, The Woodlands, TX 77381

Performs Transfers of service and customer care duties using Isigma, Access and Ercot and Reject Reports to ensure actions for transfer/cancellation of service processed and contacted customers with information regarding inspections needed by county etc. Helped run reject and Choose Energy reports and verified account status in Ercot. Created customer IDs to enter new customers into the system and update address of service.

 

SERVICELINK FIDELITY NATIONAL FINANCIAL – DiCenzo Personnel Closing Services Scheduler (3/2012 to 10/2013)

1400 Cherrington Pkwy, Moon PA 15108

Coordinates the flow of work between Closing Coordinator and Borrower, Schedules refinance closings for clients (CHASE, WELLS FARGO, BANK OF AMERICA, NATIONSTAR MORTGAGE, LAKEVIEW LOAN SERVICES, U.S.A.A. Etc.) with an authorized notary and attorney, Contacts borrowers to confirm appointments and gives agent info, Emails notarial evidence form to agent for each loan signing, and Emails client and vendor confirmations. Successfully rescheduled same day loan signings due to change of notary or new docs.

 

NCO Financial Systems/ FIRST ENERGY Collections Rep/Med Team (01/08/07 - 03/23/12)

Penn Center West Bldg 6, Robinson, PA 15276

Medical Certifications, Customer Service, Aged Credit, Dispute Rights, Inbound/Outbound Calls

Achieved one-call resolution and earned 90-100% values on Quality Assurance scores to avoid justified complaint issues and resolved customer issues with courtesy and empathy under compliance guideline required by states laws. Verified legitimate licenses of signing physician and current dates by authorized signature on med cert form to enter shut off holds and reconnects of service for medical necessity.  Helped with Aged Credit project to place payments with illegible writing on checks and money orders for account holders who moved residence or paid on an old account to meet compliance requirements if payment info could be verified with account information.

 

EDUCATION:

 

Lonestar College (Start: 8/26/13 – End: 5/8/15) 2700 W W Thorne, Houston, TX 77070

A.A.S. Mechanical Engineering Technology, Honor Graduate GPA 3.5

 

Geneva College (Start: 8/31/1998 – End: 5/1/2003) 3200 College Ave, Beaver Falls, PA 15010

B.A. English Literature Education

 

CERTIFICATES: Autodesk Certified User 2015, CSWA 2015, pursuing GIS TECHNICIAN Certificate at Lonestar College-Cyfair)

TECHNICAL SKILLS: Machine Drafting, 3D Solid Modeling, Inventor, SolidWorks, Pipe Drafting, Schematics

 

Financial Systems: SAP (Data Administration & Querying, CRM Module), Insight, RightFax, VISION, ERCOT, ISIGMA

Various Systems: MS Office (Excel, Word, Powerpoint, etc.), MS Outlook, MS Sharepoint, Adobe Acrobat (Create Medical Certificates), MS Access, Trackman (Documenting Daily Tasks – Administrative, Outbound, Inbound, Received ON/OFF, Needs Re-faxed, Customer Contacts etc.), Rembrandt (Updating Insurance Account Information), Citrix (for remote work)

 Mechanical Design: AutoCAD, SolidWorks, AutoCad Inventor, ARCGIS (pursuing a certificate online through ESRI)